At BQ Learning Lab, we provide online training programs only. As all our products and services are delivered digitally, we do not ship any physical goods. This Cancellation and Refunds Policy outlines how and when customers can expect to receive access to their purchased online training.
1. No Physical Shipping
BQ Learning Lab does not ship any physical items.
All courses, resources, and training materials are delivered electronically through our website or by email.
2. Delivery of Digital Products
After successful payment:
- Access is typically granted according to the scheduled time.
- Login credentials (if any), access links, or download information may be sent to your registered email address.
- If access is not visible immediately, please allow up to 15 minutes for automated systems to process your order.
3. Access Issues
If you do not receive access within the expected timeframe:
- Check your email inbox, including spam/junk folders.
- Ensure your payment was successfully completed.
- Contact our support team at BQLearninglab@gmail.com with your order details.
4. Incorrect Email Address
We are not responsible for delays caused by incorrect email addresses provided during checkout.
Please double-check your details before completing your purchase.
5. Refunds and Cancellations
No refunds and cancellations are allowed.
6. Contact Us
For any questions regarding access or delivery of your digital training:
📧 Email: BQlearninglab@gmail.com
🌐 Website: BQLearningLab.com